TINJAUAN HUKUM PRAKTIK BISNIS BERKEADILAN MELALUI PENINGKATAN AKSESIBILITAS KONSUMEN

Abi Jumroh Harahap

Abstract


In the mid of free trade era, both in domestic and international level, consumer protection issues has become more relevan to be examined. One of the important aspect in the field of consumer protection that should be strengthened is consumers access to justice. The complexity of global trade marked by unfair commercial practices have often negative impacts for consumer; consumer rights often be ignored and violated by business people. Therefore government must be able to ensure the existence of consumers access to justice through the rule making, policy, and the new legal institutionalization in order to create fair business environment.

Keywords


Konsumen, Perlindungan Konsumen, Akses Keadilan

References


Buku:

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Internet:

Bajajh, Salem. 90% of consumers ignorant of their rights, http://www. arabnews.com/news/452024, diakses tanggal 18 Mei 2013.

Barendrecht, Maurits. (et al). How to Measure The Price and Quality Access to Justice, http://www.ivogiesen.com/media/1038/access_to_justice_ 2006_ssrn.pdf, diakses pada Tanggal 2 Februari 2016.

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DOI: https://doi.org/10.30596/dll.v2i1.1133

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