A SYSTEMATIC LITERATURE REVIEW OF CANDIDATE EXPERIENCES IN DIGITAL-DRIVEN GREEN RECRUITMENT PRACTICES

Abstract

Digital-based green recruitment has become an integral part of Green Human Resource Management (GHRM) in supporting the sustainability and efficiency of the recruitment process. This practice utilizes digital technologies such as paperless systems and virtual interviews to reduce environmental impact. However, the candidate experience in the green digital recruitment process remains under-explored, while most previous research has focused on the organizational point of view. This study aims to conduct a systematic review of the literature addressing the candidate experience in digital-based green recruitment, using the Systematic Literature Review (SLR) method based on the PRISMA guidelines. Relevant articles were identified from the Scopus database, resulting in an initial 200 articles which were then filtered down to 5 key articles for in-depth analysis. The results showed that digital-based green recruitment provides a positive experience for candidates, particularly in terms of efficiency, flexibility and sustainability. Candidates appreciate paperless measures and virtual interviews as environmentally friendly solutions. However, some challenges were also identified, such as technical constraints (poor internet connection) and lack of personalization in communication. The main factors influencing candidate perceptions were the quality of communication during the virtual interview and the fit of the company's sustainability values with the candidate. The research recommends the development of more interactive digital tools, training for recruitment teams, and studies in other sectors to understand the candidate experience more broadly. Digital-based green recruitment is a promising strategy, but it needs to be refined to be more inclusive and effective.