Strategi Pemerintah Karesidenan Surakarta dalam Penanganan Vaksinasi Covid dengan SCCT pada Media Online Solopos.com dan Tribunsolo.com

Azizah Nurhakim, Rona Rizkhy Bunga Chasana

Sari


Lebih dari 210 negara terkena wabah Covid-19 termasuk Indonesia. Salah satu langkah agar terbebas dari pandemi Covid-19 yaitu dengan melakukan upaya vaksinasi. Di Indonesia pelaksanaan vaksinasi masih mengalami pro dan kontra, selain itu masyarakat juga mempertanyakan efektivitas dari vaksin dengan alasan bahwa vaksin menimbulkan efek samping dan kehalalannya masih diragukan. Penelitian ini ingin meneliti tentang strategi respon pemerintah Eks karesidenan Surakarta terhadap penanganan Vaksinasi Covid-19. Teori yang digunakan yaitu SCCT Situational Crisis Communication, sumber data yang diambil yaitu berita online mengenai vaksin di daerah Eks karesidenan surakarta pada media Solopos.com dan Tribunsolo.com. Penelitian ini menggunakan validitas, reliabilitas dan uji beda. Validitas yang digunakan yaitu validitas isi, reliabilitas antar coder, uji beda menggunakan uji t independent. Strategi yang digunakan Pemerintah Karesidenan Surakarta adalah justification, excuse, victimage, compensation, reminder, scapegoat, apology. Strategi yang dominan digunakan yaitu justification (pembenaran/bertanggung jawab).


Kata Kunci


Komunikasi krisis; SCCT; Penanganan krisis; Analisis Krisis

Teks Lengkap:

PDF (English)

Referensi


Alexander T. Rosete. (2021). Ready or Not: Quezon City Mayor Joy Belmonte and Her Crisis Response Strategy During the COVID-19 Pandemic. Journalism and Mass Communication, 11(4), 125–160. https://doi.org/10.17265/2160-6579/2021.04.001

Chmielewska Muciek, D., Jakubczak, J., & Marzec-Braun, P. (2021). Crisis Response Strategies and Themes during the COVID-19 Pandemic in EU Aviation, Airlines’ Executives Communication with Shareholders: A Content Analysis. European Research Studies Journal, XXIV(Issue 4B), 276–299. https://doi.org/10.35808/ersj/2656

Coombs, W. T. (2007a). Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory. https://instituteforpr.org/state-crisis-communication-evidence-bleeding-edge/

Coombs, W. T. (2007b). Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory. Corporate Reputation Review, 10(3), 163–176. https://doi.org/10.1057/palgrave.crr.1550049

Coombs, W. T., & Holladay, S. . (2010). The Handbook of Crisis Communication.

Dinas kesehatan Provinsi. (2020). Berita Hoax ( Bohong ) Menyesatkan Yang Meresahkan. https://dinkes.bantenprov.go.id/upload/article-pdf/BERITA_HOAX.pdf

Eriyanto. (2013). Analisis Isi: Pengantar Metodologi untuk Penelitian Ilmu Komunikasi dan Ilmu-ilmu Sosial Lainnya. Kencana Prenada Media Group.

Fearn-Banks, K. (2011). Crisis Communications: A Casebook Approach, Fourth Edition.

Frandsen, F., & Johansen, W. (2019). Crisis Communication.

Gandryani, F., & Hadi, F. (2021). Aspek Hukum Pelaksanaan Vaksinasi Covid-19 Di Indonesia. Prosiding Senapenmas, 10 April. https://doi.org/10.24912/psenapenmas.v0i0.15162

Hanevie, K. A. (2023). PR Tiket.Com Communication Crisis In Responding to Comments by Users On Instagram @ Tiketcom During the Covid-19 Pandemic. 9(1), 20–30.

Kementerian Kesehatan. (2022). Surat Edaran No. HK.02.02/II/252/2022 Tentang Vaksinasi COVID-19 Dosis Lanjutan (Booster). Kementerian Kesehatan RI, Januari, 7. https://www.kemkes.go.id/article/view/19031800003/cegah-penyalahgunaan-narkoba-kemenkes-ajak-terapkan-germas.html%0Ahttps://www.depkes.go.id/article/view/18030500005/waspadai-peningkatan-penyakit-menular.html%0Ahttp://www.depkes.go.id/article/view/1707070

Kementerian Kesehatan RI. (2020). Keputusan Menteri Kesehatan RI No. HK.01.07/MENKES/9860/2020 Tentang Penetapan Jenis Vaksin Untuk Pelaksanaan Vaksinasi Coronavirus Disease 2019 (COVID-19). In Kemenkes RI (p. 4). https://covid19.go.id/storage/app/media/Regulasi/2020/Desember/KMK 9860 Tahun 2020-salinan.pdf

Kriyantono, R. (2017). Teori-Teori Public Relations Perspektif Barat & Lokal: Aplikasi Penelitian & Praktik. Kencana.

Malbella, R. M., & Purworini, D. (2022). Analisis Isi Berita Solopos.com Terkait Strategi Pemerintah Wilayah Eks Karesidenan Surakarta Dalam Penanganan Covid-19 Dengan Situational Crisis Communication Theory.

Nadzir, I., Seftiani, S., &, & Permana, Y. S. (2019). Hoax and Misinformation in Indonesia:Insights from a Nationwide Survey. Perspective, 5(2c), 1–12. https://www.researchgate.net/publication/339375879%0AHoax

Nafisah, N. N. (2021). Komunikasi Krisis Corporate Communication Dalam Menangani Krisis Pada Pemberian Vaksinasi Covid-19. ProListik, 6(September), 43–50. http://103.66.199.204/index.php/ProListik/article/view/1461%0Ahttp://103.66.199.204/index.php/ProListik/article/download/1461/941

Nurulhuda, I., Wulandari, M. P., & Prasetyo, B. D. (2022). Crisis Communication Strategy PT. PLN (Persero) in Responding to Electric Blackout in Jakarta in 2019. International Journal of Science and Society, 4(2), 291–298. https://doi.org/10.54783/ijsoc.v4i2.470

O’Shea, M., Mou, L., Xu, L., & Aikins, R. (2022). Communicating COVID-19: Analyzing Higher Education Institutional Responses in Canada, China, and the USA. Higher Education Policy, 35(3), 629–650. https://doi.org/10.1057/s41307-022-00276-y

Paxson, P. (2010). Mass Communications and Media Studies An Introduction. The Continuum International Publishing Group Inc.

Purwanto, B. (2022). Masalah dan Tantangan Kesehatan Indonesia Saat Ini. Website Direktorat Jendral Kesehatan Masyarakat. https://kesmas.kemkes.go.id/konten/133/0/masalah-dan-tantangan-kesehatan-indonesia-saat-ini

Radlovacki, A. (2020). Crisis Communication In the Time of Corona : A Comparative Analysis of Danish and Swedish Public News Narratives. Media and Communication Studies, 1–68.

Rahayu, R. N., & Sensusiyati. (2021). Vaksin Covid 19 di Indonesia : Analisis Berita Hoax. Intelektiva : Jurnal Ekonomi, Sosial & Humaniora Vaksin, 2(07), 11. http://repository.unhas.ac.id/id/eprint/8762/1/hasrunisat-1406-1-13-hasru-a 1-2.pdf

Selviani, T. M., Sunarto, S., & Sunarto, S. (2022). News Framing Analysis about Sexual Harassment on Men in the Work Environment KPI on Online Media (detik.com and tribunnews.com). Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 5(1), 7389–7400. https://bircu-journal.com/index.php/birci/article/view/4473

WHO. (2020). Pelayanan Kesehatan Berbasis Komunitas, Termasuk Penjangkauan dan Kampanye, dalam Konteks Pandemi COVID-19.

Zizka, L., & Chen, M.-M. (2023). “Sanitary measures, social distancing, safety”: The evolution of Swiss hoteliers’ Covid-19 communication through three snapshots. Tourism and Hospitality Research, 146735842311622. https://doi.org/10.1177/14673584231162279




DOI: https://doi.org/10.30596/ji.v7i2.14506

Jurnal Interaksi : Jurnal Ilmu Komunikasi Indexed By:

 Jurnal Interaksi : Jurnal Ilmu Komunikasi

The Communication Studies, Faculty of Social and Political Science ( C Building), University of Muhammadiyah Sumatera Utara, Jalan Kapten Mukhtar Basri No. 3 Medan 20238

e-mail : jurnalinteraksi@umsu.ac.id   Web: http://jurnal.umsu.ac.id/index.php/interaksi

Publisher: Umsu Press http://umsupress.umsu.ac.id

 

 Jurnal Interaksi : Jurnal Ilmu Komunikasi in Collaboration With: