PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN HANDPHONE SAMSUNG

Nel Arianty

Abstract


Demands for the needs of information very quickly and easily make the producers engaged in communications to interested new innovation by creating practical communication tools, one of which is to create a mobile phone (cell phone) or better known as mobile phones.


Keywords


Service Quality, Product Quality and Custumer Satisfaction

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References


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