Job Outcome: Job Involment, Job Characteristics Dan Work Engagement Sebagai Variabel Intervening

Muhammad Andi Prayogi; Muhammad Fahmi

doi:10.30596/jimb.v22i1.6664

Job Outcome: Job Involment, Job Characteristics Dan Work Engagement Sebagai Variabel Intervening

Muhammad Andi Prayogi, Muhammad Fahmi

Abstract

This study aims to determine and analyze the model of performance achievement (job outcome) and variables that affect job outcomes including job involment, job characteristics and work engagement. The population in this study were private banking account officers in the city of Medan with a total sample of 385 Account officers. This study uses a Structural Equation Modeling Part Least Square (SEM PLS) model. The results of this study prove that Job Involment, Job Characteristics and Work Engagement have a significant influence on the Job Outcomes of Private Banking Account Officers in Medan City, then Job Involment and Job Characteristics ob Characteristics have an indirect effect on Job Outcome through Work Engagement as an intervening variable.

Keywords

Structural Equation Modeling, Part Least Square, Job satisfaction, organizational commitment

Full Text:

PDF

References

Agarwal, U. A., & Gupta, V. (2018). Relationships between job characteristics, work engagement, conscientiousness and managers turnover intentions: A moderated-mediation analysis. Personnel Review, 47(2), 353377. https://doi.org/10.1108/PR-09-2016-0229

Agusramadani, & Amalia, L. (2003). The influence of job involvement and job satisfaction toward employee turnover intention (case in Indonesia broadcasting ). IOSR Journal of Business and Management, 20(5), 1118. https://doi.org/10.9790/487X-2005051118

Al-Omari, K., & Okasheh, H. (2017). The influence of work environment on job performance: A case study of engineering company in Jordan. International Journal of Applied Engineering Research, 12(24), 1554415550.

Andrew, O. C., & Sofian, S. (2012a). Individual Factors and Work Outcomes of Employee Engagement. The 2012 International Conference on Asia Pacific Business Innovation & Technology Management, Pattaya, Thailand, December, 498508. https://doi.org/10.1016/j.sbspro.2012.03.222

Andrew, O. C., & Sofian, S. (2012b). Individual Factors and Work Outcomes of Employee Engagement. Procedia - Social and Behavioral Sciences, 40, 498508. https://doi.org/10.1016/j.sbspro.2012.03.222

Ayu, D. R., Maarif, S., & Sukmawati, A. (2015). Pengaruh Job Demands, Job Resources Dan Personal Resources Terhadap Work Engagement. Jurnal Aplikasi Bisnis Dan Manajemen, 1(1), 1222. https://doi.org/10.17358/JABM.1.1.12

Bahjat Abdallah, A., Yousef Obeidat, B., Osama Aqqad, N., Khalil Al Janini, M. N., & Dahiyat, S. E. (2017). An Integrated Model of Job Involvement, Job Satisfaction and Organizational Commitment: A Structural Analysis in Jordans Banking Sector. Communications and Network, 09(01), 2853. https://doi.org/10.4236/cn.2017.91002

Bandhaso, M. L., & Paranoan, N. (2019). Pengaruh Kepuasan Kerja Dan Motivasi Kerja Terhadap Kinerja Dosen Fakultas Ekonomi Di Perguruan Tinggi Swasta Di Makassar. Jurnal Akun Nabelo: Jurnal Akuntansi Netral, Akuntabel, Objektif, 1(2), 2030.

Du, J., Shin, Y., & Choi, J. N. (2015). Convergent perceptions of organizational efficacy among team members and positive work outcomes in organizational teams. Journal of Occupational and Organizational Psychology, 88(1), 178202. https://doi.org/10.1111/joop.12085

Erdil, O., & Mceldili, B. (2014). The Effects of Envy on Job Engagement and Turnover Intention. In Procedia - Social and Behavioral Sciences (Vol. 150). https://doi.org/10.1016/j.sbspro.2014.09.050

Garson, G. D. (2016). Partial Leasr Squares: Regression & Struktural Equation Models. Statistical Publishing Associates.

Hallberg, U. E., & Schaufeli, W. B. (2006). Same same but different? Can work engagement be discriminated from job involvement and organizational commitment? European Psychologist, 11(2), 119127. https://doi.org/10.1027/1016-9040.11.2.119

Iqbal Khan, T., Ahmed Jam, F., Akbar, A., Bashir Khan, M., & Tahir Hijazi, S. (2011). Job Involvement as Predictor of Employee Commitment: Evidence from Pakistan. International Journal of Business and Management, 6(4), 252262. https://doi.org/10.5539/ijbm.v6n4p252

Johar, J., & Yahya, K. K. (2016). Job characteristics, work involvement, and job performance of public servants. European Journal of Training and Development, 40(7), 554575. https://doi.org/10.1108/EJTD-07-2015-0051

Kardilla, T., Sjahruddin, H., & Heslina. (2016). Dampak Karakteristik Pekerjaan dan Individu Pada Kepuasan Kerja Karyawan. E-Library STIE YPBUPB Ongaya, 2(September), 4963. https://doi.org/10.13140/RG.2.2.22440.37121

Kasaya, M. A., & Munjuri, M. G. (2018). Effect of employee involvement on job performance in the medical research industry in Kenya. International Journal of Economics, Commerce and Management, 6(5), 826847.

KIM, S. (2016). Job characteristics, work involvement, and job performance of public servants. European Journal of Training and Development, 40(7), 554575. https://doi.org/10.1108/EJTD-07-2015-0051

Kim, W., & Park, J. (2017). Examining structural relationships between work engagement, organizational procedural justice, knowledge sharing, and innovative work behavior for sustainable organizations. Sustainability (Switzerland), 9(2), 116. https://doi.org/10.3390/su9020205

Khnel, J., Sonnentag, S., & Westman, M. (2009). Does work engagement increase after a short respite? The role of job involvement as a double-edged sword. Journal of Occupational and Organizational Psychology, 82(3), 575594. https://doi.org/10.1348/096317908X349362

Kumar, S., Duggirala, M., Hayatnagarkar, H. G., & Balaraman, V. (2017). Understanding impact of supervisory support on work outcomes using agent based simulation. CEUR Workshop Proceedings, 1819, 15.

Kusumanegara, I. S., Asmony, T., & Numayanti, S. (2018). Work-family conflict on turnover intention regarding work stress as intervening variable. International Journal of Social Sciences and Humanities, 2(2), 141154. https://doi.org/10.29332/ijssh.v2n2.153

Lemeshow, S., Hosmer, J. D. W., Klar, J., & Lwanga, S. K. (1990). Adequacy of Sample Size in Health Stuides. Jhon Wiley & Sons Ltd.

Muliana, Y., Makmur, & Aida, W. (2016). Pengaruh Keterlibatan Kerja Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan Pada PAsar Modern Pasir Pengaraian Kabupaten Rokan Hulu. E-Jurnal Manajemen, 3(1), 17.

Nasir, S. Bin, Goraya, R. F., Arshad, U., Nasir, F. Bin, & Cheema, A. I. (2011). The impact of job involvement, reward system on employees job performance. Elixir Managemet Arts 41, 41, 59635968.

Nasution, M. I. (2017). Pengaruh Stres Kerja, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Turnover Intention Medical Representative. MIX: Jurnal Ilmiah Manajemen, 7(3), 407 428.

Neves, P., & Caetano, A. (2009). Commitment to change: Contributions to trust in the supervisor and work outcomes. Group and Organization Management, 34(6), 623644. https://doi.org/10.1177/1059601109350980

Noblet, A. J., McWilliams, J., Teo, S. T. T., & Rodwell, J. J. (2006). Work characteristics and employee outcomes in local government. International Journal of Human Resource Management, 17(10), 18041818. https://doi.org/10.1080/09585190600965308

Qaiser-Danish, R., Aslam, N., & Yasir-Ali, H. (2015). Relationship Between JOB Performance, JOB Involvement and Career Salience of Employees in Education Sector of Pakistan. American Journal of Educational Research, 1(2), 1923.

Radica, A., Arjona-Fuentes, J. M., Ariza-Montes, A., Hand, H., & Law, R. (2020). Job demandsjob resources (JD-R) model, work engagement, and well-being of cruise ship employees. International Journal of Hospitality Management, 88(October 2019), 102518. https://doi.org/10.1016/j.ijhm.2020.102518

Rahmadani, V. G., Schaufeli, W. B., Stouten, J., Zhang, Z., & Zulkarnain, Z. (2020). Engaging leadership and its implication for work engagement and job outcomes at the individual and team level: A multi-level longitudinal study. International Journal of Environmental Research and Public Health, 17(3), 221. https://doi.org/10.3390/ijerph17030776

Reijseger, G., Schaufeli, W. B., Peeters, M. C. W., & Taris, T. W. (2010). Ready, Set, Go! A Model of the Relation between Work Engagement and Job Performance. In Occupational Health Psychology : From burnout to well-being (pp. 287306).

Rizwan, Musnadi, S., & Faisal. (2018). Pengaruh Budaya Organisasi Dan Keterlibatan Kerja Terhadap Komitmen Organisasi Serta Implikasinya Pada Kinerja Karyawan Rsud Meuraxa Kota Banda Aceh. Jurnal Magister Manajemen, 2(1), 20182078.

Saud, S. G. (2019). Karakteristik Pekerjaan Teller Di Dalam Melayani Nasabah Di Era Media Sosial Pada Perusahaan Pt Bank Mandiri ( Persero ) Di Area Cikini. Jurnal Riset Perbankan Manajemen Dan Akuntansi, 3(1), 4067.

Saragih, S. (2011). The Effects of Job Autonomy on Work Outcomes: Self Efficacy as an Intervening Variable. International Research Journal of Business Studies, 4(3), 203215. https://doi.org/10.21632/irjbs.4.3.203-215

Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701716. https://doi.org/10.1177/0013164405282471

Scrima, F., Lorito, L., Parry, E., & Falgares, G. (2014). The mediating role of work engagement on the relationship between job involvement and affective commitment. International Journal of Human Resource Management, 25(15), 21592173. https://doi.org/10.1080/09585192.2013.862289

Septiadi, S. A., Sintaasih, D. K., & Wibawa, I. M. A. (2017). Pengaruh Keterlibatan Kerja Terhadap Kinerja Dengan Pemediasi Komitmen Organisasional. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 6(8), 31033132. https://doi.org/10.24843/eeb.2017.v06.i08.p07

Singh, A., & Gupta, B. (2015). Job involvement, organizational commitment, professional commitment, and team commitment. Benchmarking, 22(6), 11921211. https://doi.org/10.1108/BIJ-01-2014-0007

Sugianto, Hermanto, B., Muhyi, H. A., & Purnomo, M. (2013). The Effect Of Job Characteristics On Job Satisfaction And Its Impact On Employee Performance. Advances in Social Sciences Research Journal, 5(1), 95101. https://doi.org/10.7718/iamure.ijbm.v5i1.480

Wibowo, U. D. A. (2013). Peran regulasi diri islami dan karakteristik pekerjaan terhadap komitmen organisasional pada karyawan organisasi syariah. Psikologika, 18(3), 8997.

Wulandari, R., & Imron, A. (2017). Modal Sosial Medical Representative Perusahaan farmasi di Kota Madiun. Jurnal Paradigma, 5(3), 16.

Yongxing, G., Hongfei, D., Baoguo, X., & Lei, M. (2017). Work engagement and job performance: The moderating role of perceived organizational support. Anales de Psicologia, 33(3), 708713. https://doi.org/10.6018/analesps.33.3.238571

Zhao, L., & Zhao, J. (2017). A Framework of Research and Practice: Relationship between Work Engagement, Affective Commitment, and Turnover Intentions. Open Journal of Social Sciences, 05(10), 225233. https://doi.org/10.4236/jss.2017.510019

DOI: https://doi.org/10.30596/jimb.v22i1.6664

Refbacks

There are currently no refbacks.

Jurnal Ilmiah Manajemen Dan Bisnis is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ISSN 1693-7619 (print) | ISSN 2580-4170 (online)

View My Stats