Patient Legal Protection in the Digital Era and Study of Telemedicine Services in Indonesia

Wirandi Dalimunthe; Ismaidar Ismaidar; Marice Simarmata

doi:10.30596/dll.v10i1.22494

Patient Legal Protection in the Digital Era and Study of Telemedicine Services in Indonesia

Wirandi Dalimunthe, Ismaidar Ismaidar, Marice Simarmata

Abstract

The development of digital technology has brought significant transformations in the health sector, including in the implementation of telemedicine. Telemedicine allows interaction between doctors and patients through electronic media, which offers convenience in health services, especially in remote areas. However, the practice of telemedicine also poses various challenges, especially related to legal protection for patients. This study aims to examine the legal protection provided to patients in the digital era, especially in the context of telemedicine in Indonesia. In addition, this study also evaluates the telemedicine regulations that apply in Indonesia. Government Regulation No. 28 of 2024 is an implementing regulation of Law Number 17 of 2023 concerning Health. Regulation of the Minister of Health Number 20 of 2019 regulates the Implementation of Telemedicine Services Between Health Service Facilities. Through a normative juridical approach, this study highlights various legal issues related to patient data privacy, health service standards, legal responsibilities of medical personnel, and guarantees of legal protection for patients in telemedicine services. The results of this research are expected to contribute to the development of more comprehensive regulations and ensure that patients' rights are protected in the digital era

Keywords

Legal Protection, Patients, Digital Era, Telemedicine, Regulation, Indonesia

Full Text:

PDF

References

Abduh, R. (2021). Kajian Hukum Rekam Medis Sebagai Alat Bukti Malapraktik Medis. DE LEGA LATA: Jurnal Ilmu Hukum, 6(1), 221–233.

Andrianto, W., & Athira, A. B. (2022). Telemedicine (Online Medical Services) Dalam Era New Normal Ditinjau Berdasarkan Hukum Kesehatan (Studi: Program Telemedicine Indonesia/Temenin Di Rumah Sakit Dr. Cipto Mangunkusumo). Jurnal Hukum & Pembangunan, 52(1). https://doi.org/10.21143/jhp.vol52.no1.3331

Bahreysi, B. (2018). Perlindungan Hukum Bagi Konsumen Dalam Jual Beli Secara Online. DE LEGA LATA: Jurnal Ilmu Hukum, 3, 131–142. https://doi.org/2477-7889

Bollmeier, S. G., Stevenson, E., Finnegan, P., & Griggs, S. K. (2020). Direct to Consumer Telemedicine: Is Healthcare From Home Best? Missouri Medicine, 117(4), 303–309.

Budiyanti, R. T., & Herlambang, P. M. (2021). Perlindungan Hukum Pasien Dalam Layanan Konsultasi Kesehatan Online. Jurnal Hukum Kesehatan Indonesia, 1(01), 1–10. https://doi.org/10.53337/jhki.v1i01.1

Elliott, T., & Yopes, M. C. (2019). Direct-to-Consumer Telemedicine. Journal of Allergy and Clinical Immunology: In Practice, 7(8), 2546–2552. https://doi.org/10.1016/j.jaip.2019.06.027

Fields, B. G. (2020). Regulatory, Legal, and Ethical Considerations of Telemedicine. Sleep Medicine Clinics, 15(3), 409–416. https://doi.org/10.1016/j.jsmc.2020.06.004

Isnaini, R. (2022). Analisis Kepuasan Pengguna Aplikasi Haodoc di Masa Pandemi dengan Menggunakan Model End User Computing Satisfaction (EUCS).

Permenkes No. 24. (2022). Peraturan Menteri Kesehatan RI No 24 tahun 2022 tentang Rekam Medis. Peraturan Menteri Kesehatan Republik Indonesia Nomor 24 Tahun 2022, 151(2), 1–19.

Permenkes RI. (2019). Peraturan Kementerian Kesehatan nomor 20 Tahun 2019. Menteri Kesehatan Republik Indonesia Peraturan Menteri Kesehatan Republik Indonesia, Nomor 6588(879), 2004–2006.

Presiden Republik Indonesia. (2023). Implementasi Peraturan Pemerintah Nomor 47 Tahun 2016 Tentang Fasilitas Pelayanan Kesehatan. Populika, 11(1), 50–56. https://doi.org/10.37631/populika.v11i1.759

Presiden RI. (2023). Undang-Undang Republik Indonesia Nomor 17 Tahun 2023 Tentang Kesehatan. Undang-Undang, 187315, 1–300.

Presiden RI. (2024). Undang-undang (UU) Nomor 1 Tahun 2024 tentang Perubahan Kedua atas Undang-Undang Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik. Peraturan Perundang-Undangan Judul.

Tiolince, T. (2023). Indonesian Telemedicine Regulation to Provide Legal Protection for Patient. Journal of Sustainable Development and Regulatory Issues (JSDERI), 1(2), 75–97. https://doi.org/10.53955/jsderi.v1i2.9

DOI: https://doi.org/10.30596/dll.v10i1.22494