Work-Life Balance, Work Engagement and Employee Performance: An Examining the Mediating Role of Job Satisfaction
Abstract
Purpose -This research examines the effect of work-life balance and work engagement on employee performance through job satisfaction at the Belawan Branch of the Multi Terminal Sub Pelindo.
Method -The approach used in this research is an associative quantitative approach. This study's population was all Pelindo Multi Terminal Sub Belawan Branch employees. The sample in this study used a saturated sample method totaling 98 employees at the Belawan Branch of the Pelindo Multi Terminal Sub Branch. Data collection techniques in this research used interviews and questionnaires. The data analysis technique uses a quantitative approach using SEM-PLS.
Findings -The results of this research show that work-life balance, work engagement, and job satisfaction have a positive and significant effect on employee performance, work-life balance, and work engagement have a positive and significant effect on job satisfaction, work-life balance, and work engagement have a positive and significant effect on employee performance through Job satisfaction at Sub Pelindo Multi Terminal Belawan Branch.
Originality/Novelty - Combining two main concepts, namely work-life balance and work engagement, in one research model can provide a deeper understanding of the complexity of the relationship between the variables of work-life balance, work engagement, job satisfaction, and employee performance.
Implications -This research has shown that job satisfaction mediates the influence of work-life balance and work engagement on employee performance. Recommendations for further research include analyzing or using the job satisfaction variable as an independent variable, not a mediating variable.
Keywords
Full Text:
PDFReferences
Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh Work Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 8(4), 1211. https://doi.org/10.26740/jim.v8n4.p1211-1221
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2020). The relationship between quality of work life and work life balancemediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62. https://doi.org/10.1108/JAMR-05-2020-0082
Asepta, U., & Maruno, S. (2018). Analisis Pengaruh Work-Life Balance Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan PT. Telkomsel, Tbk Branch Malang. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 11(2 SE-Articles). https://doi.org/10.32812/jibeka.v11i2.64
Aviola, S., Fahmy, R., & Lukito, H. (2022). The Effect of Work-Life Balance and Work Environment on Job Satisfaction with Work Stress as a Mediating Variable at the Class I Immigration Office of TPI Padang. Journal of Social Research, 2(1), 51–64. https://doi.org/10.55324/josr.v2i1.441
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72(1), 57–75. https://doi.org/https://doi.org/10.1016/S0022-4359(96)90005-6
Badrianto, Y., & Ekhsan, M. (2021). Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 951–962. https://doi.org/10.36778/jesya.v4i2.460
Bedarkar, M., & Pandita, D. (2014). A Study on the Drivers of Employee Engagement Impacting Employee Performance. Procedia - Social and Behavioral Sciences, 133, 106–115. https://doi.org/10.1016/j.sbspro.2014.04.174
Breevaart, K., Bakker, A. B., Demerouti, E., & Heuvel, M. Van Den. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30(7), 754–770. https://doi.org/10.1108/JMP-03-2013-0088
Cheung, G. W., Cooper-Thomas, H. D., Lau, R. S., & Wang, L. C. (2023). Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations. In Asia Pacific Journal of Management (Issue 0123456789). Springer US. https://doi.org/10.1007/s10490-023-09871-y
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. In Advances in Hospitality and Leisure (pp. 296–336).
Gragnano, A., Simbula, S., & Miglioretti, M. (2020). Work–life balance: weighing the importance of work–family and work–health balance. International Journal of Environmental Research and Public Health, 17(3), 9–11. https://doi.org/10.3390/ijerph17030907
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hair, J., Hult, G., Ringel, C., & Sartsedt, M. (2014). A Primier On Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publication Inc.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). SAGE Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hilman, H., Ronny Edward, Y., & Faris, S. (2022). The Effect Of Work Life Balance And Work Stress On Performance With Job Satisfaction As Intervening Variables At The Office Of Theministry Of Religion, Selatan Tapanuli Regency. International Journal of Science, Technology & Management, 3(5), 1321–1328. https://doi.org/10.46729/ijstm.v3i5.606
Hutagalung, I., Soelton, M., & Octaviani, A. (2020). The role of work life balance for organizational commitment. Management Science Letters, 10(15), 3693–3700. https://doi.org/10.5267/j.msl.2020.6.024
Irwandi, F. Y., & Sanjaya, A. (2022). Pengaruh Work-Life Balance dan Work Engagement Terhadap Kinerja Karyawan Melalui Kepuasan Kerja. 7(2), 1–7.
Jufrizen, J., & Erika, V. (2021). The Influence of Work Ethics, Work Engagement and Personality on Employee Performance. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 1(1), 71–78. https://doi.org/10.54443/ijebas.v1i1.25
Jufrizen, J., Farisi, S., Muslih, M., & Sari, M. (2023). Transformational leadership and organizational citizenship behavior: Mediating role of affective commitment and work engagement of hotel employees in Indonesia. Problems and Perspectives in Management, 21(4), 1–12. https://doi.org/:10.21511/ppm.21(4).2023.01
Jufrizen, J., & Hutasuhut, M. R. (2022). The Role of Mediation Organizational Citizenship Behavior on the Effect of Work Motivation and Job Satisfaction on Employee Performance. Journal of International Conference Proceedings (JICP), 5(2), 162–183.
Jufrizen, J., & Intan, N. (2021). Peran Mediasi Kepuasan Kerja Pada Pengaruh Budaya Organisasi dan Etika Kerja Terhadap Kinerja Karyawan. Proceding Seminar Nasional Kewirausahaan, 2(1), 420–435. https://doi.org//10.30596%2Fsnk.v2i1.8305
Jufrizen, J., Khair, H., Dina, A. T., & Pandia, M. M. (2023). Organizational Justice and Organizational Citizenship Behavior: An Examination of The Mediating Role of Workplace Spirituality and Job Satisfaction. Media Ekonomi Dan Manajemen, 38(2), 1–25.
Jufrizen, J., Khair, H., & Loviky, F. B. (2023). Work Engagement and Emotional Intelligence on Personnel Performance : The Mediating Role of Job Satisfaction. International Journal of Business Economics (IJBE), 5(1), 77–91. https://doi.org/10.30596/ijbe.v5i1.16499
Jufrizen, J., Kurniawan, D., & Febrianti, L. E. (2023). Work-Life Balance , Work Engagement , And In-Role Performance : Moderating Roles Of Self-Efficacy. IJRS: Internasional Journal Reglement Society, 4(3), 157–174. https://doi.org/10.55357/ijrs.v3i3.346
Jufrizen, J., Lumbanraja, P., Salim, S. R. A., & Gultom, P. (2017). The Effect of Compensation, Organizational Culture and Islamic Work Ethic Towards the Job Satisfaction and the Impact on the Permanent Lecturers. International Business Management, 11(1), 53–60. https://doi.org/10.36478/ibm.2017.53.60
Khaeruman, K., Hubeis, M., & Yusnita, N. (2022). Efforts To Improve Lecturer Performance in Human Resources Development. International Journal of Economy, Education and Entrepreneuship, 2(3), 756–765. http://ije3.esc-id.org/index.php/home/article/view/115%0Ahttps://ije3.esc-id.org/index.php/home/article/download/115/121
Kim, W., Kolb, J. A., & Kim, T. (2012). The Relationship Between Work Engagement and Performance: A Review of Empirical Literature and a Proposed Research Agenda. Human Resource Development Review, 12(3), 248–276. https://doi.org/10.1177/1534484312461635
Kompaso, S. M., & Sridevi, M. S. (2010). Employee Engagement: The Key to Improving Performance. International Journal of Business and Management, 5(12), 89–96. https://doi.org/10.5539/ijbm.v5n12p89
Liao, G., Zhou, J., & Yin, J. (2022). Effect of Organizational Socialization of New Employees on Team Innovation Performance: A Cross-Level Model. Psychology Research and Behavior Management, 15(April), 1017–1031. https://doi.org/10.2147/PRBM.S359773
Madan, P., & Srivastava, S. (2015). Employee Engagement, Job Satisfaction and Demographic Relationship: An Empirical Study of Private Sector Bank Managers. FIIB Business Review, 4(2), 53–62. https://doi.org/10.1177/2455265820150210
Melayansari, M., & Bhinekawati, R. (2020). The Impact of Work-Balance on Employee Performance Mediated by Employee Loyalty (Lessons from Female Employees Working in International Environment in Greater Jakarta, Indonesia). 6th Annual International Conference on Management Research (AICMaR 2019), 132(AICMaR 2019), 113–118. https://doi.org/10.2991/aebmr.k.200331.025
Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability (Switzerland), 15(11), 1–21. https://doi.org/10.3390/su15118699
Mohanty, M. S. (2016). Relationship between Positive Attitude and Job Satisfaction: Evidence from the US Data. Eastern Economic Journal, 42(3), 349–372. http://www.jstor.org/stable/45199501
Nasution, M. I., Samboja, D., & Jufrizen, J. (2022). Kepuasan Kerja , Iklim Organisasi Dan Promosi Jabatan : Apakah Penting Untuk Meningkatkan Kinerja Karyawan ? Seminar Nasional Multidisiplin Ilmu, 3(1), 540–558.
Noercahyo, U. S., Maarif, M. S., & Sumertajaya, I. M. (2021). The Role of Employee Engagement on Job Satisfaction and Its Effect on Organizational Performance. Jurnal Aplikasi Manajemen, 19(2), 296–309. https://doi.org/10.21776/ub.jam.2021.019.02.06
Orgambídez-Ramos, A., & de Almeida, H. (2017). Work engagement, social support, and job satisfaction in Portuguese nursing staff: A winning combination. Applied Nursing Research, 36, 37–41. https://doi.org/10.1016/j.apnr.2017.05.012
Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior. Pearson Boston.
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2020). Partial Least Squares Structural Equation Modeling BT - Handbook of Market Research (C. Homburg, M. Klarmann, & A. E. Vomberg (eds.); pp. 1–47). Springer International Publishing. https://doi.org/10.1007/978-3-319-05542-8_15-2
Sendawula, K., Nakyejwe Kimuli, S., Bananuka, J., & Najjemba Muganga, G. (2018). Training, employee engagement and employee performance: Evidence from Uganda’s health sector. Cogent Business and Management, 5(1), 1–12. https://doi.org/10.1080/23311975.2018.1470891
Setyawati, S. M., & Nugrohoseno, D. (2019). Praktik SDM, Job Crafting Dan Work Engagement Terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 7(3), 619–628.
Shouman, L., Vidal-Suñé, A., & Alarcón Alarcón, A. (2022). Impact of Work-Life Balance on Firm Innovativeness: The Different Strategies Used by Male and Female Bosses. Administrative Sciences, 12(3). https://doi.org/10.3390/admsci12030115
Susano, A., Subiantoro, H., & Meirinaldi, M. (2023). HR Development Through Capacity Building To Increase Company Productivity. Jurnal Indonesia Sosial Sains, 4(06), 499–508. https://doi.org/10.59141/jiss.v4i06.838
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in Psychology, 13(June), 1–12. https://doi.org/10.3389/fpsyg.2022.906876
Syahputra, I., & Jufrizen, J. (2019). Pengaruh Diklat, Promosi, Dan Kepuasan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 104–116. https://doi.org/10.30596/maneggio.v2i1.3364
Sypniewska, B., Baran, M., & Kłos, M. (2023). Work engagement and employee satisfaction in the practice of sustainable human resource management – based on the study of Polish employees. International Entrepreneurship and Management Journal, 19(2023), 1069–1100. https://doi.org/10.1007/s11365-023-00834-9
Yakın, M., & Erdil, O. (2012). Relationships Between Self-Efficacy and Work Engagement and the Effects on Job Satisfaction: A Survey on Certified Public Accountants. Procedia - Social and Behavioral Sciences, 58, 370–378. https://doi.org/10.1016/j.sbspro.2012.09.1013
Yao, J., Qiu, X., Yang, L., Han, X., & Li, Y. (2022). The Relationship Between Work Engagement and Job Performance: Psychological Capital as a Moderating Factor. Frontiers in Psychology, 13(February), 1–8. https://doi.org/10.3389/fpsyg.2022.729131
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(May). https://doi.org/10.3389/fpubh.2022.890400
DOI: https://doi.org/10.30596/ijbe.v5i2.18210
Refbacks
- There are currently no refbacks.
International Journal of Business Economics (IJBE)is abstracting & indexing in the following databases:
View My Stats IJBE