Integrating Branding, Advertising, and Selling to Achieve Competitive Advantage for SMEs
Abstract
Purpose – This study aims to analyse the influence of the Destination, Origin, Time (DOT), Paid Media, Owned Media, Social Media, and Endorser (POSE) approaches on competitive advantage, and to examine the moderating role of Branding, Advertising, and Selling (BAS) in MSMEs in Medan City.
Method – This study used a quantitative approach, involving 385 MSMEs as the research sample. Data were collected through a survey and analysed using Partial Least Squares (PLS)-based Structural Equation Modelling (SEM), which is appropriate for examining complex relationships among variables.
Results – The results show that Destination, Origin, Time (DOT), Paid Media, Owned Media, Social Media, Endorser (POSE), and Branding, Advertising, and Selling (BAS) significantly influence competitive advantage. Furthermore, Branding, Advertising, and Selling (BAS) were shown to act as moderating variables, strengthening the relationship between marketing strategy and SMEs competitive advantage.
Novelty – The novelty of this research lies in the integration of the DOT, POSE, and BAS models into a single conceptual framework to explain the achievement of competitive advantage in SMEs. This research also expands the strategic marketing literature by positioning BAS as a moderating variable, a topic that has not been widely studied in the context of MSMEs in Indonesia.
Implications – This research provides practical implications for MSMEs to optimise DOT- and POSE-based marketing strategies by strengthening branding, advertising, and sales to enhance competitive advantage. These findings can also serve as a reference for local governments and stakeholders when designing SMEs development programs to increase business competitiveness.
Keywords
Full Text:
PDFReferences
Ahmad, A. H., Idris, I., Wong, J. X., Sentosa, I., Malik, A., Masri, R., & Alias, S. S. (2020). Creating Brand Awareness through YouTube Advertisement Engagement. TEST Engineering & Management, 83(April), 7970–7976.
Anandaraj, M. (2015). Eco-Tourism: Origin and Development. IJMH - Int. J. Manag. Humanit, 2(1), 1–3.
Andriyanto, I. (2018). Penguatan Daya Saing Usaha Mikro Kecil Menengah Melalui E-Commerce. Jurnal Bisnis Dan Manajemen Islam, 6(2), 2018. https://doi.org/10.1093/imamci/dnt037
Azhar, M. E., & Jufrizen, J. (2019). The Analysis Of The Tourist Loyalty Determinant In The Area Of Toba Lake. International Journal of Recent Scientific Research, 10(5), 32535–32539. https://doi.org/10.24327/IJRSR
Bahar, D., & Rapoport, H. (2018). Migration, Knowledge Diffusion and the Comparative Advantage of Nations. Economic Journal, 128(612), F273–F305. https://doi.org/10.1111/ecoj.12450
Barney-McNamara, B., Peltier, J., Chennamaneni, P. R., & Niedermeier, K. E. (2020). A conceptual framework for understanding the antecedents and consequences of social selling: a theoretical perspective and research agenda. Journal of Research in Interactive Marketing, 15(1), 147–178. https://doi.org/10.1108/JRIM-05-2020-0108
Bassi, F., & Dias, J. G. (2019). The use of circular economy practices in SMEs across the EU. Resources, Conservation and Recycling, 146(April), 523–533. https://doi.org/10.1016/j.resconrec.2019.03.019
Beaumont, C. D., Berry, D., & Ricketts, J. (2022). Technology Has Empowered the Consumer, but Marketing Communications Need to Catch-Up: An Approach to Fast-Forward the Future. Businesses, 2(2), 246–272. https://doi.org/10.3390/businesses2020017
Bolos, C., Idemudia, E. C., Mai, P., Rasinghani, M., & Smith, S. (2016). Conceptual Models on the Effectiveness of E-Marketing Strategies in Engaging Consumers. Journal of International Technology and Information Management, 25(4). https://doi.org/10.58729/1941-6679.1293
Caballero-Morales, S. O. (2021). Innovation as recovery strategy for SMEs in emerging economies during the COVID-19 pandemic. Research in International Business and Finance, 57(May 2020), 101396. https://doi.org/10.1016/j.ribaf.2021.101396
Chang, Y. C., Lee, W. H., & Hsu, C. J. (2020). Identifying competitive position for ten Asian aviation hubs. Transport Policy, 87(October 2019), 51–66. https://doi.org/10.1016/j.tranpol.2020.01.003
Chen, Y. (2023). Comparing content marketing strategies of digital brands using machine learning. Humanities and Social Sciences Communications, 10(1), 1–18. https://doi.org/10.1057/s41599-023-01544-x
Dahiya, K. S., & Batra, D. K. (2016). Tourist decision making: Exploring the destination choice criteria Kirti. Asian Journal Of Management Research, 7(2), 140–153.
Dellamita, M. F., Fauzi, D. A., & Yulianto, E. (2014). Penerapan Personal Selling (Penjualan Pribadi) Untuk Meningkatkan Penjualan. Jurnal Administrasi Bisnis, 9(2), 1–6.
Dewsnap, B., Micevski, M., Cadogan, J. W., & Kadic-Maglajlic, S. (2020). Flexibility in marketing & sales interfacing processes. Industrial Marketing Management, 91(April), 285–300. https://doi.org/10.1016/j.indmarman.2020.09.005
Deyshappriya, N. P. R., & Nawarathna, A. M. D. B. (2021). PERFORMANCE OF TOURISM SMES IN COASTAL TOURIST DESTINATIONS IN Asian Development Bank Institute. May.
Duffett, R., & Cromhout, D. (2022). The Influence of a Student-Led Advertising Agency Service-Learning Project on SMME Client Satisfaction: An Expectancy–Disconfirmation Paradigm. Education Sciences, 12(12). https://doi.org/10.3390/educsci12120847
Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., … Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71(March). https://doi.org/10.1016/j.ijinfomgt.2023.102642
Fahmi, M., Arif, M., Farisi, S., & Purnama, N. I. (2019). Peran Brand Image dalam Memediasi Pengaruh Social Media Marketing terhadap Repeat Purchase pada Fast-Food Restaurant di Kota Medan. Jurnal Samudra Ekonomi Dan Bisnis, 11(1), 53–68. https://doi.org/10.33059/jseb.v11i1.1722
Ghorbani, M., Xie, Z., Jin, J., & Wang, F. (2023). Chinese Firms’ Acquisition of Innovation Capability from Overseas: Approaches by State- versus Private-Owned Firms. Management and Organization Review, 19(2), 233–255. https://doi.org/10.1017/mor.2022.26
Gupta, N., & Mirchandani, A. (2018). Investigating entrepreneurial success factors of women-owned SMEs in UAE. Management Decision, 56(1), 219–232. https://doi.org/10.1108/MD-04-2017-0411
Haryono, S. (2016). Strategi Pemasaranwisata Bahari Dengan Pendekatan Dot, Bas Dan Pos. Konferensi Nasional Kemaritiman, Kementerian Koordinator Bidang Kemaritiman RI, 1–11.
Hennart, J. F., Majocchi, A., & Forlani, E. (2019). The myth of the stay-at-home family firm: How family-managed SMEs can overcome their internationalization limitations. Journal of International Business Studies, 50(5), 758–782. https://doi.org/10.1057/s41267-017-0091-y
Hu, H., & Wang, Y. (2022). Research on Convergence Media Consensus Mechanism Based on Blockchain. Sustainability (Switzerland), 14(17). https://doi.org/10.3390/su141711026
Hunt, S. D., & Madhavaram, S. (2020). Adaptive marketing capabilities, dynamic capabilities, and renewal competences: The “outside vs. inside” and “static vs. dynamic” controversies in strategy. Industrial Marketing Management, 89(July), 129–139. https://doi.org/10.1016/j.indmarman.2019.07.004
Imasari, K., & Lu, C. (2010). Pengaruh Media Periklanan Terhadap Pengambilan Keputusan Siswa Smu Untuk Mendaftar Di Universitas Kristen Maranatha: Sikap Konsumen Sebagai Variabel Moderasi (Studi Kasus Siswa Smu Di Bandung). Jurnal Bisnis Dan Ekonomi, 17(2), 109–120.
Indonesia, K. H. dan H. A. M. R. (2008). Undang-Undang Republik Indonesia Nomor 20 Tahun 2008 Tentang Usaha Mikro, Kecil, Dan Menengah (pp. 1–31).
Jardon, C. M., & Martinez-Cobas, X. (2022). Leadership and Marketing Capabilities in Small Businesses of Subsistence Marketplaces. SAGE Open, 12(2). https://doi.org/10.1177/21582440221079935
Jayathilaka, U. R., & Park, G. (2022). The Impact of Amazon Global Selling on Innovation Performance of SMEs.
Kiili, C., Leu, D. J., Marttunen, M., Hautala, J., & Leppänen, P. H. T. (2018). Exploring early adolescents’ evaluation of academic and commercial online resources related to health. Reading and Writing, 31(3), 533–557. https://doi.org/10.1007/s11145-017-9797-2
Knudsen, E. S., Lien, L. B., Timmermans, B., Belik, I., & Pandey, S. (2021). Stability in turbulent times? The effect of digitalization on the sustainability of competitive advantage. Journal of Business Research, 128(January), 360–369. https://doi.org/10.1016/j.jbusres.2021.02.008
Konstantopoulou, A., Rizomyliotis, I., Konstantoulaki, K., & Badahdah, R. (2019). Improving SMEs’ competitiveness with the use of Instagram influencer advertising and eWOM. International Journal of Organizational Analysis, 27(2), 308–321. https://doi.org/10.1108/IJOA-04-2018-1406
Koporcic, N. (2020). Interactive Network Branding: demonstrating the importance of firm representatives for small and medium-sized enterprises in emerging markets. Journal of Business and Industrial Marketing, 35(7), 1179–1189. https://doi.org/10.1108/JBIM-10-2018-0301
Luh, N., & Vinaya, M. (2016). Analisa Strategi Promosi Pariwisata Indonesia Untuk Wisatawan Belanda. Conference on Management and Behavioral Studies, 614–621.
Mai, N. T. T., Tuan, H. T., Tho, N. H. T. D. Van, Trang, N. T. T., & Mai, N. P. (2023). Cultural tourism resources : state policy and solutions for SMEs in tourism industry Cultural tourism resources : state policy and solutions for SMEs in tourism industry Ngo Thi Tuyet Mai Hoang Trong Tuan Nguyen Hoang Tien *, Dang Van Tho and Nguyen Thi T. Int. J. Entrepreneurship and Small Business, X(Y), 1–17.
Mai, W., & Hamid, N. I. N. B. A. (2021). Short-selling and financial performance of smes in china: The mediating role of csr performance. International Journal of Financial Studies, 9(2). https://doi.org/10.3390/ijfs9020022
Marasigan, M. A. Y., & Borbon, N. M. D. (2020). Destination competitiveness in the view of resort managers. International Journal of Research Studies in Education, 10(1), 23–35. https://doi.org/10.5861/ijrse.2020.5919
Mohanty, S., Ramesh, P. B., & Kamat, D. M. (2020). Study of Consumer Behaviour Model and Goodness of Fit In Online Retail. 1, 6737–6748.
Monteiro, B., Santos, V., Reis, I., Sampaio, M. C., Sousa, B., Martinho, F., Sousa, M. J., & Au-Yong-oliveira, M. (2020). Employer branding applied to smes: A pioneering model proposal for attracting and retaining talent. Information (Switzerland), 11(12), 1–19. https://doi.org/10.3390/info11120574
Murschetz, P., Salamzadeh, A., & Bakhtawar, B. (2022). Handbook of Media and Communication Economics. Handbook of Media and Communication Economics, January. https://doi.org/10.1007/978-3-658-34048-3
Nuseir, M. T., & Aljumah, A. (2020). The role of digital marketing in business performance with the moderating effect of environment factors among SMEs of UAE. International Journal of Innovation, Creativity and Change, 3, 310–324.
Omiunu, O. G. (2019). E-literacy-adoption model and performance of women-owned SMEs in Southwestern Nigeria. Journal of Global Entrepreneurship Research, 9(1). https://doi.org/10.1186/s40497-019-0149-3
Önder, I., Gunter, U., & Gindl, S. (2020). Utilizing Facebook Statistics in Tourism Demand Modeling and Destination Marketing. Journal of Travel Research, 59(2), 195–208. https://doi.org/10.1177/0047287519835969
Palmatier, R. W., & Crecelius, A. T. (2019). The “first principles” of marketing strategy. AMS Review, 9(1–2), 5–26. https://doi.org/10.1007/s13162-019-00134-y
Prasetya, D., & Rani, M. (2014). Pengembangan Potensi Pariwisata Kabupaten Sumenep, Madura, Jawa Timur Kabupaten Sumenep , Madura , Jawa Timur ( Studi Kasus : Pantai Lombang ). Jurnal Politik Muda, 3(3), 412–421.
Qalati, S. A., Yuan, L. W., Khan, M. A. S., & Anwar, F. (2021). A mediated model on the adoption of social media and SMEs’ performance in developing countries. Technology in Society, 64(December 2020), 101513. https://doi.org/10.1016/j.techsoc.2020.101513
Rahman, R., & Farida, N. (2017). Pengaruh Destination Branding Dan Produk Wisata Terhadap Niat Berkunjung Kembali Melalui Word Of Mouth (Studi Kasus Pada Objek Wisata Alam Goa Kreo Semarang). Jurnal Ilmu Administrasi Bisnis, 6(4), 1–7. https://ejournal3.undip.ac.id/index.php/jiab/article/view/17536/16785
Rahmiati, D., & Baktiono, R. A. (2015). Pengaruh Daya Saing Produk Terhadap Keputusan Pembelian Produk Ikan Kaleng (Sardines) Merek Maya. E-Jurnal Manajemen Kinerja, 1(2), 136–149.
Raji, R. A., Rashid, S., & Ishak, S. (2019). The mediating effect of brand image on the relationships between social media advertising content, sales promotion content and behaviuoral intention. Journal of Research in Interactive Marketing, 13(3), 302–330. https://doi.org/10.1108/JRIM-01-2018-0004
Raouf, R. A., & Esmaeel, R. (2022). The Effects of Positive Word of Mouth in Mediating Brand Equity and Purchase Decision : A Study of Iraqi Customers. Webology, 19(2), 2881–2897.
Rapha, E., & Nursalim, T. (2016). Analisis Jalur Pengaruh Kepercayaan Konsumen Dan Desain Website Terhadap Minat Beli Ulang, Dengan E- Commerce Sebagai Variabel Intervening: Studi Kasus Pada Produk E’chick Secara Online. PERFORMA: Jurnal Manajemen Dan Start-Up Bisnis, 1(1), 1–9.
Reyes-Mercado, P., & Barajas-Portas, K. (2020). Analysis of the Usage Intensity of Digital Advertising Platforms by SMEs Using an Integrated Models. Journal of Business-to-Business Marketing, 27(4), 407–417. https://doi.org/10.1080/1051712X.2020.1831215
Rodríguez-Molina, M. A., Frías-Jamilena, D. M., Del Barrio-García, S., & Castañeda-García, J. A. (2019). Destination brand equity-formation: Positioning by tourism type and message consistency. Journal of Destination Marketing and Management, 12(October 2018), 114–124. https://doi.org/10.1016/j.jdmm.2019.03.010
Saadatyar, F. S., Poursalimi, M., Al-Tabbaa, O., & Iannotta, M. (2020). Workplace spirituality as a source for competitive advantage: an empirical study. International Journal of Organizational Analysis, 28(3), 655–676. https://doi.org/10.1108/IJOA-10-2019-1915
Sabon, V. L., Tommy, M., Perdana, P., Citra, P., & Koropit, S. (2018). Strategi Peningkatan Kinerja Sektor Pariwisata Indonesia Pada Asean Economic Community. Esensi: Jurnal Bisnis Dan Manajemen, 8(2), 163–176. https://doi.org/10.15408/ess.v8i2.5928
Santosa, S. (2016). Eksitensi Festival Of Lights As A Tourism Icon Sleman Housing. Jurnal Media Wisata, 14(1), 271–286. https://doi.org/https://doi.org/10.3929/ethz-b-000238666
Stam, E., & van de Ven, A. (2021). Entrepreneurial ecosystem elements. Small Business Economics, 56(2), 809–832. https://doi.org/10.1007/s11187-019-00270-6
Testa, D. S., Bakhshian, S., & Eike, R. (2020). Engaging consumers with sustainable fashion on Instagram. Journal of Fashion Marketing and Management, 25(4), 569–584. https://doi.org/10.1108/JFMM-11-2019-0266
Widjajanti, K., Kaewhanam, P., & ... (2023). Strategic Alliances and Marketing Orientation: to Improve SME’s Performance. … Research Journal, 7(2), 155–171. https://doi.org/http://dx.doi.org/10.35474/ibarj.v7i2.258
Żemła, M. (2017). Tourism destination: The networking approach. Morav. Geogr. Reports, 24(4), 2–14.
Zhu, Y., Warner, M., & Sardana, D. (2020). Internationalization and destination selection of emerging market SMEs: Issues and challenges in a conceptual framework. Journal of General Management, 45(4), 206–216. https://doi.org/10.1177/0306307020903530
DOI: https://doi.org/10.30596/ijbe.v7i2.26500
Refbacks
- There are currently no refbacks.
International Journal of Business Economics (IJBE)is abstracting & indexing in the following databases:
View My Stats IJBE



