THE IMPACT OF MINI BANKING ON THE FORMATION OF STUDENTS' SOFT SKILLS AND HARD SKILLS

Abstract

Mini banking is one of the educational methods that can improve soft skills, especially for students or learners involved in mini banking programs. In this context, mini banking provides an opportunity to engage in activities such as financial management, banking transactions, and interactions with customers or clients, all of which require communication, leadership, and problem-solving skills. These soft skills are very important because they support an individual's ability to adapt, communicate effectively, and work in a team. Mini banking creates a real-world simulation that allows participants to practice social and communication skills, such as conveying information clearly , listening actively, and resolving conflicts constructively. This study was conducted with a qualitative approach and used a specific exploratory design to better understand how the mini banking program impacts the development of students' soft skills and hard skills. This approach was chosen because it allows for more detailed exploration of students' experiences, views, and perceptions. The results showed that the soft skills developed in students during the program included effective communication, time management, and leadership, which are very important for career advancement. This training is also a good introduction for someone to the highly competitive world of banking work.