EFEKTIVITAS BUDAYA ORGANISASI PELAYANAN PUBLIK (STUDI KASUS DI BEBERAPA RUMAH SAKIT PEMERINTAH DI KOTA MEDAN)

Abstract

The purpose of this study are relevant to the formulation of the previous
problem, namely to assess and analyze the effectiveness of the organizational culture
of public service in government-owned hospitals in Medan. Sources of data in this
study originated from the primary data. Primary data collected by the researchers
conducted through questionnaires, interviews and observation. Population in this
research is all employees of government-owned hospitals from various managerial
levels of non-structural parts of existing tenure of more than one year. Random
sampling is based on a simple grouping of work. Maisng determined sample size of
each population of 30 people from each employee in non-structural Hospital. Testing
construct validity of the instrument to use validity. The results showed that the
culture of organizations in government-owned hospital in Medan has effectively
support employee success.